1(866) 537 6007
Support Center » Knowledgebase » How to Disable/Remove Password on BlackBerry Cell Phones
This guide is intended for use by people that own their own Blackberry, and for whatever reason, have inherited a company's IT Policy on their Device. Really, there are two scenarios where this guide is useful.
If you're still connected to a Company BES, and simply want to install the latest and greatest Third Party Application I wouldn't recommend this approach. Go talk to your administrators and ask them to grant you the appropriate rights. There are two problems in using this guide to bypass your Company's Security Policy. Firstly, whenever you reconnect to the Company Server, your security settings will revert back to how they were. Secondly, and (perhaps) more importantly, you run the risk of getting fired.
Ensure the Blackberry Desktop Manager is installed using Blackberry Internet Service, and not Blackberry Enterprise Server. If you are unsure, it would probably be a good idea to uninstall the Desktop Manager and start again.
If you don't have the CD that came with your Blackberry, the Software can be downloaded here.
Wipe your Blackberry, creating a backup if necessary. Select Options/Security/Wipe on the Device.
If this option is unavailable, you may have to install the latest software on your Blackberry. You need to Download and install the latest Desktop Manger Software, then the latest Handheld Software. Connect your device, open the Desktop Manager, select Application Loader, and follow the prompts.
Once complete, the Options/Security screen on your Blackberry should not contain references to an IT Policy, you should now be able to change all settings (including password prompts), and install Third Party Applications