BlackBerry Code Entry Steps - Powered By Kayako SupportSuite

21 Nov 2009

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	BlackBerry Code Entry Steps

Solution How to Enter Unlock Code on BlackBerry models:

1- Power phone on with no SIM card
2- Go to Options Menu => Advanced Options
3- In the SIM card menu, hold down the shift key (right of the zero, caps) type MEPPD or MEPD (no text will appear on screen while typing)
4- Unlocking level screen will appear, showing status of the Network
5- Hold down the ALT key (left side of keypad below @) type MEPP2 or MEP2 (no text will appear on screen while typing)
6- Code entry prompt will appear , 'Enter MEP Code'
7- Dial in unlock code, press Enter

If you are unable to enter into the lock status menu on step 4, repeat the procedure using a SIM card in the phone.

How to Enter Unlock Code on BlackBerry 9530 :

1- Power phone on with SIM card (preferably SIM card from same provider phone is locked to)
2- Manage Connections => Turn Off all connections
3- Go to Options Menu => Advanced Options => SIM Card
4- Press the Menu button , select Show Keyboard (landscape)
3- In the SIM card menu type MEPD or MEPPD or (no text will appear on screen while typing)
5- Unlocking level screen will appear, showing status of the Network
6- Type MEP2 or MEPP2 (no text will appear on screen while typing)
7- Code entry prompt will appear , 'Enter MEP Code'
8- Dial in unlock code, press Enter
9- Go back to the main screen , Manage Connections => Turn On Connections

After the Blackberry 9530 unlock is complete, if you get the message "your call cannot be completed, contact customer care" , do the following:

1- Dial # # 000000 (Send)
2- In the Menu add your phone number and select save
3- The device will reboot and activate
Device must Auto-reboot to successfully complete procedure. Otherwise repeat steps again, allow phone to auto-reboot. Do not manually reboot phone.
4- Once phone reboots, Go to options
5- Select mobile network
6- Select network technology , GSM
7- Select 3G&2G

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10 Nov 2008 09:50 PM